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Privacy Policy

IntroductionWe created this Privacy Policy to inform you about how we collect, use, store, and protect your personal data when using our services. This policy explains what information we gather from you, why we need it, and how we handle your rights under data protection laws.

Purpose of the Privacy PolicyOur goal is to provide a clear understanding of your data rights and how we process your personal information when interacting with our platform. By reading this policy, you'll understand what data we collect, how we use it, and what options you have for managing your own data.

Scope of ApplicationThis Privacy Policy applies to all users who access and use our services, including those provided through our website, mobile app, or other interfaces. Your continued use of our services implies that you agree to the terms outlined in this policy. We reserve the right to modify this policy at any time without prior notice.

Consent ClauseBy accessing and using our services, you consent to the practices described in this Privacy Policy. This includes how we collect, process, store, and protect your personal data. Please review this policy carefully before continuing to use our services.

Data We Collect

  • Personal Information:
    • Name
    • Email address
    • Date of birth
    • Address
    • Contact details (phone number, etc.)
  • Account Info:
    • Username
    • Password (hashed for security)
    • Payment information (for deposits and withdrawals)
  • Technical Data:
    • Device information (operating system, browser type, etc.)
    • IP address
    • Browser cookies
  • Usage Data:
    • Site activity logs
    • Login records
    • Game interactions

How We Use Your DataWe use the collected data for various purposes:

• Creating and managing user accounts• Processing deposits and withdrawals• Providing customer support• Evaluating bonus eligibility and monitoring responsible gambling practices• Improving our services, personalizing your experience, and enhancing site functionality• Fulfilling legal and regulatory obligations

Cookies and TrackingA cookie is a small text file stored on your device when you visit our website. We use cookies for:

  • Essential cookies: to enable basic site functions (e.g., remembering your login)
  • Analytics cookies: to track user behavior and improve the site experience
  • Marketing cookies: to tailor advertising based on your interests

You can manage or disable cookies through your browser settings.

Legal Basis for ProcessingWe rely on the following legal grounds for processing your data:

• Contractual necessity (e.g., fulfilling our obligations under a contract)• Legal obligations (e.g., complying with anti-money laundering regulations)• Legitimate interests (e.g., improving user experience and site functionality)• User consent (as described in this policy)

Data Sharing and DisclosureWe may share your data with third-party services, including:

  • Payment processors for transactions
  • Gaming providers to facilitate gameplayPersonal data is not sold. However, we may disclose information where required by law or regulation.

Data Storage and RetentionWe store personal data securely according to applicable laws and regulations. We retain data as follows:

• Account information: until account closure or upon request from the user• Payment details: for the duration of our contractual obligations with payment processors• Technical and usage data: up to 12 months

Security MeasuresTo protect your data, we implement:

  • SSL encryption (TLS 1.3) for secure connections
  • Access controls and authentication processes
  • Regular monitoring for unauthorized access attempts

Your RightsUnder data protection laws, you have the following rights:

• Access, update, or delete your personal data• Withdraw consent or object to processing• Contact us at [insert contact details] to exercise these rights

International Data TransfersWe may transfer personal data outside your country or EEA. To ensure adequate security, we use:

  • Standard Contractual Clauses (EU Commission-approved contracts)
  • Internal policies and procedures for international transfers

Third-Party ServicesExternal links or services have their own privacy policies. EZZ Casino is not responsible for the content or practices of these external parties.

Policy UpdatesWe may update this Privacy Policy without prior notice. Continued use implies acceptance of changes. We will notify you of significant updates through email, in-platform notifications, or other suitable means.